About Key Focus
Creating Tomorrow's Value Today
We at Key Focus, are committed to provide, in partnership with our clients, a fully integrated solution that will enhance service delivery to the highest standards whilst realising your objectives.
We understand that there is a need for property owners to have a set of eyes and ears on the ground, that are aligned with your interest. You can trust Key Focus to commit to looking after your property interests in Mauritius.
We seek opportunity for continuous improvement to your property. We respond rapidly to new innovations that could enhance services and outcomes while reducing cost.
We support and upskill local entrepreneurs and service providers to ensure the best response times.
In line with global objectives, our sustainability and environmental strategy is consistently forward thinking and focused on a sustainable approach to client needs.
About Key Focus
We can tailor make a property solution that would be uniquely designed to include the specific services our individual clients may require.
Our aim is to work with you to ensure the sustainability, usability and value of your property and assets, ultimately creating tomorrows value today
Meet The Core Team
Ian is a dynamic and accomplished property executive with extensive experience and proven successes in designing and implementing strategies and change strategies to maximize revenue, service, and profitability. Ian has a master’s degree and numerous property and finance related diplomas. He can develop and execute business strategies to achieve overall objectives. Vast experience in supply chain management, research and development of products, procurement, and negotiations. Adept at fostering and cultivating productive relationships with all stakeholders, business partners, clients, and authorities. Familiar with analyzing complex scenarios and providing solutions to ensure property longevity as well as short and long-term asset value.
Ian Setzkorn
Director
Dominique Vaudin
Director
Dominique is a multi-skilled, hands-on project manager with extensive experience in furniture production and construction. His meticulous approach to construction and renovation projects combined with his creativity and problem-solving mindset has earned him his reputation in the industry since 2011, in Mauritius and overseas alike. His technical expertise as well as his managerial skills with regards to quality control, staff management and process management are the foundation of his unique skill set. After having spent several years overseas for his schooling, his studies (BSc Agriculture), followed by a diploma in Management (advanced Programme) from Wits University/South Africa, Dominique held the position of the CEO for a manufacturing company in Germany before returning to his home country of Mauritius in 2004. Since then, he has founded and managed a kitchen design and production business before focusing on construction and renovation projects and project design since 2011.
Why Key Focus
Your happiness is our greatest achievement
We propose a cost-effective management solution to ensure the longevity of your property.
We aim to create customer satisfaction through performance.
Our Core Delivery:
* Benchmarking & Reporting
* Key Performance Indicators
* Onsite Property Strategy
* Expert Support
* Project Management
Why Key Focus?
A Transparent, Effective Management Solution
We identify potential enhancements or challenges that may relate
to the effective management or
use of your property, we then
find solutions and communicate
our recommendations together
with cost impacts.
Performance Management and Staffing Culture
Our staff and contractors provide ongoing feedback in both expectations and accomplishments through which the performance management culture is established. We provide them with opportunities to grow their knowledge & skills to become valuable assets.
Dedicated Client Relationship Manager
A dedicated relationship manager who has the appropriate authority and accountability is appointed to each property. The manager will pay personal attention to your specific requirements and are committed to excellence.
Services Delivery Aligned to Global Best Practices
We continuously seek innovative solutions from global platforms to ensure that service delivery, hardware, maintenance, and costs are managed in line with best international practices.
Rationalisation of Costs
Through a systematic approach, we look for solutions and services that can effectively manage maintenance costs and ensure that annual budgets are adhered to.
Effective Reporting
We will do weekly and monthly audits on your property and provide you with a comprehensive report detailing key elements of your property’s condition and findings.
We are confident that, given the opportunity, we can create a solution that will not only meet and exceed your needs, but will do so at a cost-effective price.
Questions to Answer
Please consider the answers to the following questions when you consider appointing us.
What is your life focus and do non-core activities detract from it?
Do you fully understand your property costs and are you getting what you pay for?
Are you able to find suitably skilled contractors to maintain your property to the standards that you expect?
Are your Warranties and Guarantees effectively managed to ensure you get what you paid for?
Are your assets maintained in line with manufacturers guidelines to ensure warranties and guarantees will be honored?
Are you sure you are getting the value for money from your contractors and suppliers?
What existing service level agreements do you have in place and are they being adhered to?
Are your asset registers up to date and comprehensive?